Support

The recovery journey is hard work. We’re here to make it easier.

First, talk to your clinician to determine if reSET® or reSET-O® is right for you. If it is, here’s what to expect.

Dedicated support from the PearConnect™ Patient Service Center

The PearConnect™ Patient Service Center exists to support you on your recovery journey. Once your healthcare provider has prescribed reSET or reSET-O, you’ll be assigned a PearConnect patient specialist who will be your primary support contact throughout treatment.

Your patient specialist can:

  • Help you investigate insurance and benefits coverage and determine copay assistance eligibility (eligible patients pay no more than $15 out of pocket for each prescription)
  • Get you started with treatment, walk you through the step-by-step process to download reSET or reSET-O from the App Store, and answer any questions you may have
  • Provide ongoing support and technical assistance if you should need it

Contact us

Phone:  1-833-697-3738
Fax: 1-877-256-1320
Hours: 8 AM-8 PM (ET) Mon-Fri

PEAR ASSISTANCE PROGRAM

Expanding access to treatment

The PEAR Assistance Program helps ensure eligible patients living with substance use disorder or opioid use disorder have access to FDA-authorized prescription digital therapeutics for addiction treatment. This program provides access to reSET and reSET-O, free of charge, to qualifying patients who are currently under the supervision of a licensed US healthcare provider on an outpatient basis. Talk to a patient specialist at 1-833-697-3738 to learn more.

Get dedicated support.
Call 1-833-697-3738 Monday-Friday, 8 AM–8 PM ET.

reSET® Indications for Use:

reSET is intended to provide cognitive behavioral therapy, as an adjunct to a contingency management system, for patients 18 years of age and older, who are currently enrolled in outpatient treatment under the supervision of a clinician. reSET is indicated as a 12-week (90 day) prescription-only treatment for patients with substance use disorder (SUD), who are not currently on opioid replacement therapy, who do not abuse alcohol solely, or who do not abuse opioids as their primary substance of abuse.

It is intended to:
  • increase abstinence from a patient’s substances of abuse during treatment, and
  • increase retention in the outpatient treatment program.

reSET® Important Safety Information for Patients:

Warnings/precautions: Do not use reSET to communicate any emergency, urgent or critical information. reSET does not include features that can send alerts or warnings to your clinician. If you have feelings or thoughts of harming yourself or others, please dial 911 or go to the nearest emergency room. reSET is intended for patients whose primary language is English with a reading level of 7th grade or above, who have access to an Android/iOS tablet or smartphone, and who are familiar with the use of smartphone applications (apps). You should be able to upload data periodically, i.e. have internet/wireless connection access. reSET is not intended to be used as stand-alone therapy for substance use disorder (SUD) and does not replace care by your provider or outpatient treatment. reSET is not a substitute for your medications. You should continue to take your medications as directed by your provider. The long-term benefit of treatment with reSET on abstinence has not been evaluated in studies lasting beyond 12 weeks (90 days) in the SUD population. The ability of reSET to prevent potential relapse after treatment discontinuation has not been studied. The safety and effectiveness of reSET has not been established in patients enrolled in opioid treatment programs reporting opioids as their primary substance of abuse.

Please see the Patient Brief Summary Instructions for reSET.

reSET-O® Indications for Use:

reSET-O prescription digital therapeutic is a 12-week (84 day) software application intended to increase retention of patients with opioid use disorder (OUD) in outpatient treatment by providing cognitive behavioral therapy, as an adjunct to outpatient treatment that includes transmucosal buprenorphine and contingency management, for patients 18 years or older who are currently under the supervision of a clinician. reSET-O is indicated as a prescription-only digital therapeutic.

reSET-O® Important Safety Information for Patients:

Warnings/precautions: Do not use reSET-O to communicate any emergency, urgent or critical information. reSET-O does not include features that can send alerts or warnings to your clinician. If you have feelings or thoughts of harming yourself or others, please dial 911 or go to the nearest emergency room.

reSET-O is intended for patients whose primary language is English with a reading level of 7th grade or above, who have access to an Android/iOS tablet or smartphone, and who are familiar with the use of smartphone applications (apps). You should be able to upload data periodically, i.e. have internet/wireless connection access.

reSET-O is not intended to be used as stand-alone therapy for Opioid Use Disorder (OUD) and does not replace care by your provider or outpatient treatment. reSET-O is not a substitute for your medications. You should continue to take your medications as directed by your provider.

The long-term benefit of reSET-O has not been evaluated in studies lasting beyond 12 weeks (84 days) in the OUD population. The ability of reSET-O to prevent potential relapse after therapy discontinuation has not been studied.

Please see the Patient Brief Summary Instructions for reSET-O.